In the August 2007 issue of T&D, Lisa Bell, Manager of Holcim's North American Learning Center, describes the connection between effective internal training programs and increasing the "bench strength" in their organization. In response to an interview question, she said:
When we had our first initiative, we decided we would show value by the business results we set out to make a difference in. To do this, we’re using the success case methodology to measure results two months after training to see what people applied and what results they achieved related to the target that we set out to influence. And then, we provided the measures and the stories to the executives who sponsor the program.